Privacy Policy

LAST UPDATED: OCTOBER 14, 2026

Mason Piping Global ("we," "us," or "our") respects your privacy. This page explains what information we collect when you contact us or use this website, and how we use it.

Information We Collect

When you reach out through our contact form, a quote request form (including forms on Facebook or Instagram), email, or WhatsApp, we may collect:

• Your name
• Email address
• WhatsApp number or phone number
• Company name (if provided)
• Details about the products or specifications you're inquiring about

We do not collect payment information, financial details, or sensitive personal data through this website.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and provide quotations
• Communicate with you about an order, including shipping and documentation
• Follow up on requests you've made

We do not use your information for unrelated marketing without your consent, and we do not sell your information to anyone.

Sharing of Information

We do not share your information with third parties, except where necessary to fulfill an order you've requested — for example, sharing shipping details with a freight forwarder, or export documentation with our manufacturing partner, strictly for the purpose of completing that transaction.

Data Retention

We retain inquiry and order-related information only as long as necessary to respond to you, fulfill an order, or meet basic business record-keeping needs. You can request that we delete your information at any time — see contact details below.

Cookies

This website uses Google Analytics, which sets cookies, to understand how visitors use the site (for example, which pages are viewed and where visits come from). This does not identify you by name or collect your contact details. We do not use advertising cookies. If this changes in the future, this policy will be updated accordingly.

Your Choices

You can ask us at any time to tell you what information we hold about you, correct it, or delete it. Just reach out using the contact details below.

Changes to This Policy

We may update this policy occasionally. The "last updated" date at the top of this page will reflect the most recent revision.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us: